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Bizee vs. Swyft Filings Comparison
Written by: Carolyn Young
Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.
Edited by: David Lepeska
David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.
Published on September 4, 2022
Setting up a business entity is an integral step in starting a business, and given its complexity and tedium, many business owners opt for professional help to ensure accuracy. These business formation services frequently provide additional services beneficial to new business owners.
Two top-notch online services in this domain are Bizee (formerly Incfile) and Swyft Filings. To guide you in selecting the right one for your business needs, we’ve conducted a detailed review of their services, analyzing them from an entrepreneur’s viewpoint. Continue reading to make an informed decision that will set your business on the path to success.
Services Overview
Our Verdict
Following an in-depth evaluation, it was a close contest, but we concluded that Bizee provides superior value, mainly due to their more affordable registered agent services, which are offered free for the first year.
By opting for Bizee, you stand to make some savings and are likely to benefit from top-tier customer service. While Swyft Filings’ main strength lies in their prompt turnaround times, overall, we recommend Bizee.
While it was a tough call (and we’re rating Swyft Filings higher), we feel that Bizee offers a better overall value, particularly since their Silver Package is free except for the state fees.
Pros and Cons
Pros
- Affordable, with a free plan that includes all the basics
- Unlimited name searches
- Free registered agent service for a year
- Access to an online dashboard
- Unlimited access to phone and email support
Cons
- Customer service may be less responsive than other services
- Limited legal services available
- Limited customer support hours, no weekend availability
Pros
- Competitively-priced packages offer good value
- Fast turnaround times
- Personalized customer service specific to your needs
- Quick and easy purchase process
- Good rating with the Better Business Bureau
Cons
- Registered agent services not included in packages and pricier than competitors
- Significant upselling
- Uses third parties for some services
Plans and Pricing — Winner: Bizee
Bizee
Bizee’s basic formation services (Silver plan) cost state filing fees only and provide a year of free registered agent services, business tax consultation, business banking account, and lifetime compliance alerts. After the first year, the registered agent service renews at $119/year. The Gold ($199) and Platinum ($299) packages offer substantial features, justifying their cost.
Swyft Filings
The Basic package is free of charge, suitable for budget-conscious entrepreneurs, and includes company name verification, document filing, and lifetime support.
The Standard package, priced at $199, adds a federal tax ID, custom operating agreement, and corporate bylaws, serving businesses seeking more legal aid.
The $299 Premium package expedites filing and offers a business website and hosting, as well as a digital LLC kit, making it a one-stop solution for comprehensive business services.
The registered agent service is not included, and it is priced at $199 annually.
Experience — Winner: Bizee
Bizee
Bizee, formerly known as Incfile, was established in 2004 and has aided in the formation of over one million businesses.
Swyft Filings
Swyft Filings was founded in 2015, and they have formed over 300,000 businesses.
Customer Support — Winner: Bizee
Bizee
We tested Bizee’s customer service channels thoroughly, including chat, email, and phone, but only on workdays. The response times were impressive across all platforms, with almost instant replies on chat, immediate phone pickup, and an email response in less than a day. You can expect clear and helpful information from Bizee’s customer support, ensuring your queries will be handled efficiently and promptly.
Swyft Filings
Swyft Filings’ customer support team can be reached via phone, email, and chat form during business hours. Their online chat operates more like a contact form, typically responding within 24 hours. The phone support is notably useful, and in our interactions, we experienced no upselling from the customer service representatives.
Turnaround Times — Winner: Swyft Filings
Bizee
Bizee guarantees same-day processing for their Premium plan, and you can pay for expedited processing if you choose either the Silver or Gold plan. The price starts at $50. The turnaround time is state-dependent, but usually, it takes around three weeks to form your business. Bizee provides a valuable comparison tool to help you estimate your turnaround time.
Swyft Filings
The Basic package assures filing within 10 days. The Silver package quickens the process with a five-day filing period. For immediate needs, the Premium package offers same-day filing. However, it’s important to note that actual incorporation times can fluctuate based on the specific state and the volume of requests being processed.
Customer Reviews — Winner: Bizee
Bizee
Bizee has over 18,000 customer reviews on Trustpilot alone, with the majority of them sharing highly positive customer feedback.
Swyft Filings
Swyft Filings has similar ratings as Bizee. Over 6,700 online reviews indicate positive customer satisfaction; however, lately, there have been negative experiences with add-ons and third-party services.
Ease of Use — It’s a Tie Between the Two
Bizee
The process of forming a business with this service is fast, simple, and user-friendly. The upgrade options provide clear and useful information rather than being pushy. However, if you go back to the previous steps, your progress might not be saved, and you’ll have to start over.
Despite this, the website overall is straightforward and easy to use, particularly if you’re prepared to finish the entire process in one go.
Swyft Filings
The initial formation process with Swyft Filings is generally swift, simple, and straightforward. One disadvantage is the inability to see all the details of the three plans before starting your filing, making upfront comparison challenging.
Throughout the process, there’s an ongoing upsell of services, which some may find annoying.
Additional Services — It’s a Tie Between the Two
Both of these companies provide several similar supplemental business services, such as registered agent service, obtaining an EIN, annual reports, amendments, and dissolutions, among others.
However, each company also provides unique services that are not offered by the other. Swyft Filings, for instance, offers seller’s permit services, while Bizee provides financial and accounting services, along with free tax consultation.
FAQs
Using a business formation service to start your LLC frees you up to focus on growing your business. These services handle the filing process for you and offer additional services that can make life easier for a new business owner.
When assessing whether or not a business formation service is right for you, it’s important to dive into the following four categories: included features, customer service, pricing, and turnaround time.
To learn more about the customer experience at a particular business formation service, check out the reviews and ratings on the Better Business Bureau and Trustpilot websites.
Bizee is great for entrepreneurs on a budget, as their Silver Package covers the basics and includes a free year of their registered agent service. Competitors like LegalZoom and Swyft Filings have a more robust suite of services but can be more expensive.
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